Infection Prevention and Control at Yee Hong
Yee Hong relies on the best scientific evidence to keep our teams and our seniors safe and healthy. Yee Hong is vigilant in our surveillance of infections when they occur in our Centres, and we take comprehensive steps for Infection prevention and control.
Moving to a Mask-Friendly Approach at Yee Hong
Dear Family Members,
We would like to inform you thatYee Hong is adopting a mask-friendly policy as Ontario’s respiratory
season has subsided, and community case counts have fallen. After reviewing our Infection Prevention
and Control (IPAC) practices carefully the following changes will be in effect beginning June 2nd 2025:
• Masks become optional for staff and visitors in resident home areas unless directed otherwise by
management (e.g., during an outbreak or for specific care tasks).
• Masks remain mandatory on any unit declared in outbreak.
• Anyone who prefers to wear a mask is encouraged to do so. Medical masks will continue to be
available at all entrances and nursing stations.
Weknowany change to masking can feel unsettling. Please be assured that:
• Our IPAC teamsclosely track community trendsand will re-introduce stricter measures
immediately if risks rise.
• Staff follow a Point-of-Care Risk Assessment before every resident interaction and don
appropriate protective equipment whenever needed.
• Rapid-response outbreak protocols—including testing, isolation, and mandatory masking—
remain in place and have been refined through three years of experience.
• Visitor maskingsupplies will never be removed; you can request a mask at any time.
• If you have questions or concerns, our nursing stations and IPAC leads are always available to talk through them.
Your peace of mind matters to us just as much as resident safety. Don’t hesitate to reach out
Thanks,
Protecting our residents and each other remains our top priority. All staff, students, volunteers, caregivers, support workers, visitors, and residents share in this responsibility. Before every interaction, they perform a Point-of-Care Risk Assessment (POCRA) to decide whether additional personal protective equipment is needed. IPAC Basics: What is a Point-of-Care RiskAssessment? (YouTube)
For family members and other visitors
• If you have been exposed to someone with COVID-19: wear a mask for 10days after exposure and, if possible, postpone non-essential visits.
• Stay home if you are unwell.
•Practice hand hygiene—wash or sanitizehands thoroughly and often.
• Keep vaccinations up to date.
• Follow all masking or IPAC instructions issued by thehome during an outbreak. When taking a resident out onleave
• Do not take a resident to a home where anyone is sick.
• Remind and help the resident to clean or sanitize hands regularly.
We will continue to monitor community conditions and adjust our measures if necessary. Thank you for partnering with usto keep YeeHong a safe and welcoming home for everyone.
Chau Nhieu-Vi, RN, BScN
Executive Director
Building Access During an Outbreak
When a long-term care home is on outbreak, we all have a responsibility to ensure the continued health, safety and care of our residents, caregivers, families, visitors and staff. One of the protective measures we take includes limiting visitor access.
When a home is on outbreak, two essential caregivers per resident will be allowed to visit throughout the entire outbreak duration. This is to limit the risk of transmission and help keep residents safe. End-of-life exemptions will apply. Your loved one’s care team will work with you and your family in these situations.
Connecting Family with Residents
Video Chat
In order to support our residents and their loved ones during this time, we are providing video chat services to help our long-term care residents connect with their family members. If you would like to talk to your loved ones through video chat, please complete the online registration form below and we will get back to you with further information as soon as possible.
Video chat instructions
Using FaceTime (Apple devices only)
Using Skype
Adding Contacts in Skype
Important Links
Find out more about infection prevention and control (IPAC) practices to protect yourself and others.
IPAC Manager Contact Information
Bonnie Ip
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 2217
Email: Bonnie.Ip@yeehong.com
Yee Hong Centre Scarborough Finch
Ben Tsz Fung Cheung
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 5106
Email: Tszfung.Cheung@yeehong.com
Yee Hong Centre Markham
Nancy Chau
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 3202
Email: Nancy.Chau@yeehong.com
Yee Hong Centre Mississauga
Aaron Wu
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 4632
Email: Aaron.Wu@yeehong.com