Infection Prevention and Control at Yee Hong

Yee Hong relies on the best scientific evidence to keep our teams and our seniors safe and healthy. Yee Hong is vigilant in our surveillance of infections when they occur in our Centres, and we take comprehensive steps for Infection prevention and control.

Visiting Yee Hong


Adopting a Mask Friendly Approach at Yee Hong:

Ontario has eased public health and workplace safety measures including removing mask mandates in long-term care homes and other health care settings.

As of July 2, 2024, Yee Hong is adopting a mask friendly approach and masking will no longer be mandatory for anyone visiting and working in resident home areas unless directed by Management. Please note masks will still be required on outbreak units. Those who prefer to wear a mask may continue to do so and they will be available throughout our homes.

The health and safety of our seniors and staff continues to be Yee Hong’s top priority. Staff, students, volunteers, caregivers, support workers, general visitors, and residents all have the responsibility to keep our homes and residents safe.

Here is the link to the Point of Care Risk Assessment for you to review to determine when you need to put on personal protective equipment when you are visiting a with residents:
IPAC Basics – What is a Point of Care Risk Assessment? – YouTube
As a family member, you have an important role to play in keeping residents and others safe by:

  • If you have been exposed to a known case of COVID-19, please wear a mask during your visit for 10 days after initial contact. If possible, avoid non-essential visits during those 10 days.
  • Stay home if you are sick.
  • Wash your hands often and thoroughly.
  • Stay up to date with your vaccinations.
  • Comply with masking and other IPAC measures as instructed by the home during outbreaks.

When taking a resident out on a leave of absence:

  • Do NOT bring a resident home if someone in the household is sick.
  • Remind and assist the resident with cleaning / washing their hands.

We will continue with our infection prevention and control measures in all our homes, monitor the infection trends in our community, and continuously evaluate the need for masking and other preventative measures at Yee Hong. As such, we may make changes at any point in time.

Thank you for your continued support!
Read our complete visitor policy here.

Building Access During an Outbreak

When a long-term care home is on outbreak, we all have a responsibility to ensure the continued health, safety and care of our residents, caregivers, families, visitors and staff. One of the protective measures we take includes limiting visitor access.

When a home is on outbreak, two essential caregivers per resident will be allowed to visit throughout the entire outbreak duration. This is to limit the risk of transmission and help keep residents safe. End-of-life exemptions will apply. Your loved one’s care team will work with you and your family in these situations.

Connecting Family with Residents

Video Chat

In order to support our residents and their loved ones during this time, we are providing video chat services to help our long-term care residents connect with their family members. If you would like to talk to your loved ones through video chat, please complete the online registration form below and we will get back to you with further information as soon as possible.

Click here to register

Video chat instructions

Using FaceTime (Apple devices only)
Using Skype
Adding Contacts in Skype

IPAC Manager Contact Information

Yee Hong Centre Scarborough McNicoll
Bonnie Ip
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 2217

Yee Hong Centre Scarborough Finch
Carmen Lin
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 5106

Yee Hong Centre Markham
Nancy Chau
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 3202

Yee Hong Centre Mississauga
Anna Zhang
Infection Prevention and Control Manager
Tel: 416-412-4571 ext. 4632