COVID-19 at Yee Hong

Updated: Tue Jun 22, 2020 at 5:15pm

Complete results for all employees working at all four Yee Hong Centres show no one is positive for the virus. A total of 897 staff gave samples as part of comprehensive testing mandated by the government in all Ontario long-term care homes.

On June 16, one test result for a Markham Centre employee indicated the virus but two re-tests in the following days are both negative. The employee has no symptoms, does not work directly with residents, and does not have close contacts at home or work who are positive for the virus. At this time there is no risk to residents and employees of the Markham Centre.

Updated: Tue Jun 16, 2020 at 4:15pm

COVID-19 has been detected in an employee of the Markham Centre. Incomplete results are available for other staff at the long-term care home and no other positive tests have been identified at this time. The employee shows no symptoms and is isolated at home to prevent spread to others. All the best-practice infection control measures are already in place throughout the Markham Centre. The affected employee is being retested to confirm their status.

These cases were identified during comprehensive testing of all staff for the government’s preventive screening program in Ontario long-term care homes. Staff were swabbed on Friday, June 12 by a LHIN test team. More detailed information will be posted to this website once we receive the complete set of results.

Updated: Mon May 25, 2020 at 11:30am

Peel Region Public Health today withdrew an outbreak order from the Yee Hong Centre – Mississauga site. A resident tested positive from a sample taken May 20 and it seemed to indicate an outbreak. A comprehensive investigation of staff and residents contradicts the original result. The resident has no symptoms, two new test samples collected from the resident are negative for COVID-19, and dozens of staff and residents have since tested negative themselves. There is no evidence of COVID-19 at the Mississauga Centre.

Updated: Fri May 22, 2020 at 11:00am

COVID-19 has been detected in a resident of the Yee Hong Centre – Mississauga site. The resident shows no symptoms and has been isolated from others since March 15 to permit regular treatments for another condition outside the Mississauga Centre. All the best-practice infection control measures are already in place throughout the facility and there are no affected employees.

The resident has been retested. A second swab has been sent to confirm their COVID status. More detailed information will be posted to this website once we receive the complete set of results.

Updated: Tue May 19, 2020 at 1:25pm

On Monday May 18, Toronto Public Health confirmed COVID-19 is not present at Yee Hong Scarborough-Finch. Positive tests at the facility last week suggested 1 resident and 3 staff had the virus but new tests confirm this is not the case. On May 11 a mobile team from Scarborough Health Network collected swabs from all staff and residents at the Centre as part of comprehensive testing mandated by the government in all Ontario long-term care homes.

All four positive results appear to have been in error. Subsequently the resident tested negative two times and follow-up employee tests are also negative. No symptoms and no signs of illness were detected. Toronto Public Health declared an outbreak at the facility and then lifted it three days later, acknowledging that Finch staff and residents do not carry the virus. At present, no residents of any Yee Hong Centre are positive for the virus.

Updated: Fri May 15, 2020 at 9:40pm

Starting May 4, Yee Hong undertook comprehensive testing in all four long-term care homes in conjunction with the local health units. We are very pleased to share with families and friends that the Mississauga, Markham and Scarborough-McNicoll Centres are confirmed to have no cases of COVID-19. This examination is according to the government directive to test all residents and staff.

A total of 480 residents and 538 staff in these three homes gave a test sample over the past two weeks, and all were negative for the virus. This is encouraging news, and it indicates that proactive measures we have implemented in our homes are working.

Unfortunately the COVID-19 virus is not going away soon and it continues to circulate in the community. As Ontario relaxes its containment measures we must remain vigilant in our fight to prevent the spread of virus and keep our long-term care homes safe for everyone.

Updated: Wed May 6, 2020 at 2:40pm

New testing reveals no evidence of a COVID-19 outbreak at the Yee Hong Centre – Scarborough-McNicoll site. Toronto Public Health confirmed a negative test for the resident who tested positive earlier in the week. Subsequent tests of 26 residents and dozens of employees are all negative for the virus. Toronto Public Health lifted an outbreak order it declared April 21. All Yee Hong long term care staff will be tested according to the government’s latest directive to the long-term care sector.

We are relieved and grateful to report none of our residents have the virus at the McNicoll site nor at any Yee Hong Centre. The entire Yee Hong team pulled together to implement a comprehensive safety plan. Recent experience shows the plan is working at our McNicoll and Markham Centres, where one employee at each site recorded positive tests in March but did not spread the virus to our residents or to co-workers. Scarborough-McNicoll Centre residents and staff are pleased to end several days of special precautions and isolation measures.

For both employees who tested positive, exposure to the virus occurred in other healthcare facilities. In March Yee Hong adopted a “One Employer” policy to eliminate this risk from our operations. Our two employees are recovering well at home and we look forward to their return.

Updated: Wed Apr 22, 2020 at 10:45am

COVID-19 has been detected in a resident of the Yee Hong Centre – Scarborough-McNicoll site. Toronto Public Health confirmed the resident’s positive test on Tuesday evening, April 21, and declared a COVID-19 outbreak. The most stringent infection control measures are already in place. The resident currently has no symptoms, and by following appropriate isolation practices, we expect to contain the infection and complete the resident’s recovery. Vigilant staff, early intervention and effective mitigation strategies are helping to prevent the spread of the virus. All other residents on the floor have been tested and no other positive cases have been identified.

Updated: Tue Apr 21, 2020 at 4:00pm

York Region Public Health declared the COVID-19 outbreak is over at the Yee Hong Markham Centre on April 20, 2020. Vigilant staff, early intervention and effective mitigation strategies helped contain a single case at the Centre after an employee tested positive for COVID-19. No residents of the Markham Centre were affected by the virus.

COVID-19 was detected in one employee of the Centre on March 28, 2020. Yee Hong implemented isolation protocols and sent co-workers home to self-isolate as a precaution. Three weeks later only one person, the original employee, tested positive despite dozens of resident and staff tests. Our colleague is recovering well at home.

The entire Yee Hong team pulled together to implement a comprehensive safety plan. The Markham Centre’s experience shows the plan is working: despite a positive employee test, the virus did not spread to residents or co-workers.

This is a case where exposure to the virus occurred in other healthcare facilities. In March Yee Hong adopted a “One Employer” policy to eliminate this risk from our operations.

Updated: Mon Apr 13, 2020 at 3:20pm

COVID-19 has been detected in an employee of the Yee Hong Centre – Scarborough-McNicoll site after exposure to an active outbreak in a different healthcare facility. Toronto Public Health confirmed the test result yesterday, April 12. This employee last worked an overnight shift from April 1-2, almost two weeks ago. As of today, none of our residents who might have been in contact with the employee have displayed any symptoms. The affected employee is isolated at home and we wish our colleague a speedy recovery.

This test result is unfortunate but it confirms the proactive steps Yee Hong has already taken:

  • enhanced and more frequent cleaning of floor surfaces and hardware
  • work at multiple sites or with multiple employers is forbidden, effective March 31
  • personal protective equipment for staff and cohorting of employees and residents
  • screening to include temperature checks of our employees and residents twice daily
  • visitor access strictly limited and volunteer access suspended

The entire Yee Hong team has pulled together to implement a comprehensive safety plan. The recent experience of our Markham Centre shows the plan is working: a part-time employee tested positive for COVID-19 in March without infecting any residents or co-workers. In both examples, positive employee tests arose from exposure to the virus in other healthcare facilities and that risk has been eliminated from our operations.

The safety of our seniors, their families, our staff and volunteers is our top priority. For the latest information, please continue to monitor our main COVID-19 page or dial the Yee Hong telephone hotline day or night at 416-940-4815.

Updated: Tue Mar 31, 2020 at 6:30pm

COVID-19 has been detected in one employee of the Yee Hong Markham Centre. York Region Public Health confirmed the test result from a swab collected March 25, 2020. In order to prevent an outbreak, and alongside York Region Public Health, we implemented isolation protocols on the 2nd floor of our Markham Centre. The affected staff person is isolated at home and has not been in contact with our residents since March 24, 2020. We wish our colleague a speedy recovery.

The test result is unfortunate and comes in spite of our thorough and proactive response to the global COVID-19 pandemic. This is troubling news for our residents, their families and our dedicated staff on the floor, two of which are at home in self-isolation. The safety of our seniors, their families, our staff and volunteers is our top priority. The Yee Hong team had implemented a comprehensive pandemic plan which routinely assess and adjust. Effective immediately, new measures are in effect as we continue to protect our seniors’ health and safety at the Markham Centre:

  • outbreak protocols in place for residents with any symptoms of infection
  • augmented cleaning of surfaces and high touch areas in the facility
  • personal protective equipment for staff and cohorting of staff on each floor
  • maintaining social distance between residents on the 2nd floor, including meal service directly to residents’ rooms
  • two close workplace contacts of the positive test staff person are on 14-day isolation at home

These steps are in addition to service restrictions announced March 12, 2020, for seniors living in the community, and other measures in effect since January 2020 in our long-term care homes. All Yee Hong Centres, including the Markham Centre, are operating with added protections for our seniors including cancelling outings, cancelling group activities, paid quarantine for staff suspected of COVID-19 exposure and enhanced hygiene of common areas and high touch surfaces.

We continue to adjust our policies at each site as conditions change locally, and protocols are in place to actively screen employees entering Yee Hong buildings to ensure the safety of our residents and staff. Please consult https://www.yeehong.com/covid-19/ for the latest information about building access, schedules, and safety provisions.

Hand hygiene remains the best way to stop the spread of infection. The cooperation of family members and other visitors is critical for keeping our residents safe within our long-term care homes.