Career paths in seniors’ services are vast and varied. There are many roles and professions we often do not think about. Construction is one example. Although her educational background is in architecture, Roberta Lau found the perfect fit for herself at Yee Hong as Director of Capital Projects.
In her role, Roberta supports our Facility Managers and Executive Directors in renovations and maintenance projects across our four Centres and Garden Terrace. Working with a team of consultants and Yee Hong colleagues, Roberta also plays a key role in advancing our new Finch II long-term care build. From getting government approvals, to meeting with stakeholders, to choosing the right type of toilet paper holders, Roberta does a lot behind the scenes to move the project along.
Although Roberta’s work can be challenging at times, the satisfaction of knowing she played a role in adding 224 beds and the fifth long-term care site to Yee Hong keeps her motivated.
“The work I do is truly coming from my heart because I grew up knowing about Yee Hong and our great reputation for culturally appropriate care. There is a lot of value in the services Yee Hong brings to the community, particularly the Asian community, and I am proud I can help alleviate some of our long waitlists through my work.”
This April, Roberta celebrates her one-year anniversary as a Yee Hong family member. However, her connection to long-term care dates back to her university years. During her studies, Roberta’s grandfather was admitted to a long-term care home. The facility did not feel home-like, and her grandfather had a difficult time adjusting to his new residence.
“I thought a lot could be done to improve the physical environment in long-term care homes. After all, this is a place many seniors called home. Everyone deserves to live in an environment that is comfortable, uplifting and warm,” Roberta recalls. Her grandfather’s experience inspired Roberta to design a long-term care for her final year thesis project.
At the same time, the provincial government was rolling out a long-term care redevelopment project. Roberta’s thesis project caught their attention and she was hired to support the redevelopment project with the Ministry of Health and Long-Term Care, thus starting her career in healthcare. Since then, Roberta has worked in government, consulting, and hospital, but feels her career has come full circle now that she is back in long-term care with Yee Hong.
Roberta is happy to share that the Finch II project is moving according to schedule. We’ll have more exciting updates about the project in coming months, so make sure you stay tuned to our newsletter and social media channels!